BY YUNUSA BUNU, JANUARY 23, 2023 | 12:19 PM
Engr. Adam Bukar Bababe, the executive secretary of Borno Geographic Information Service, BOGIS has tasked his staff to work hard and effectively to meet the expectation of the public in the discharge of their duties.
He told them this at a two-day staff retreat held from Wednesday to Thursday, with the theme: Entrenching Good Governance in Land Administration.
It held at the agency’s multipurpose hall, where speakers from various organizations, including Economic and Financial Crimes Commission, Independent Corrupt Practices Commission and Bureau of Code of Conduct, among others, gave talks on several issues.
Building on previous retreats, this—being the third since the establishment of the agency in 2020—focuses on work ethics, code of conduct, civil service laws and effective service delivery, among others.
The first was on transition from manual / archival system to digital, while the second was on use of modern industry technologies.
'We have appreciated that, yes, we are working, delivering, so far so good as an agency; but are we doing it according to the ethics, appreciation and satisfaction of the general public? Hence the retreat, so that we can discuss heart to heart with all staff; no ES, no messenger, on how best we can satisfy the public, ' Bababe said.
He explained that efficiency and timing is very key as far as their work is concerned.
'Yes you have delivered, but if you have not delivered within the stipulated time, and according to the satisfaction of the applicant or person requesting our service, it means you are not efficient.
'Considering our type of service, usually the issue of corruption comes in when there is delay and lack of efficiency; for instance, if a file is to be treated within three days and it takes you a week, the tendency of corruption coming in becomes high,' Bababe added.
Therefore, he called on the participants to be very mindful of customer satisfaction and efficiency of their services.
Already, he said, BOGIS, has developed a work plan mechanism to ensure that services are delivered efficiently and effectively.
Highlight of the retreat was a surprise award of excellence conferred on him by the agency’s staff, which appeared to have startled him.
'I was never expecting such an award but as far as I am concerned, I believe this is a challenge to do more and I promise we will do our best to ensure we deliver services efficiently to the satisfaction of the public.'
Other awards were given to other staff, including cleaners, who were believed to have performed well in the year 2022.
Conflict Reporting is dangerous and risky. Our reporters constantly face life-threatening challenges, sometimes surviving ambushes, kidnap attempts and attacks by the whiskers as they travel and go into communities to get authentic and firsthand information. But we dare it every day, nonetheless, in order to keep you informed of the true situation of the victims, the trends in the conflicts and ultimately help in peace building processes. But these come at huge cost to us. We are therefore appealing to you to help our cause by donating to us through any of the following means. You can also donate working tools, which are even more primary to our work. We thank you sincerely as you help our cause.
Alternatively, you can also email us on
firstname.lastname@example.org or message us
via +234 803 931 7767